Shipping Policy
Thank you for shopping with Aura Stuff. We are committed to providing a clear, reliable, and efficient shipping experience for our customers. This Shipping Policy explains how we process, prepare, and deliver orders placed through our online store.
Shipping Location
Aura Stuff currently ships only within the United States. At this time, we do not offer international shipping. All orders are shipped to the delivery address provided by the customer during checkout. Please ensure your shipping information is accurate before placing your order.
Our Processing Schedule
Orders are processed during our regular business hours:
Monday – Friday
9:00 AM – 5:00 PM (GMT-7.00)
Orders placed before 5:00 PM on business days will begin processing according to our standard fulfillment schedule.
Orders placed:
- After the daily cut-off time.
- On weekends.
- On Public Holidays.
Will be processed on the next available business days.
Processing Time
After payment has been successfully received and your order has been verified, the standard processing time is:
1–2 Business Days for Processing
During this time, we will:
- Verify your order details.
- Confirm payment authorization.
- Carefully prepare and pack your items.
- Arrange shipment with the selected carrier. Please Note: Processing time does not include the shipping transit time after your order has been dispatched.
Shipping & Delivery Time
Once your order has been processed and shipped, delivery typically takes
3–4 Business Days
Estimated Total Delivery Time
4–6 Business Days
This includes:
- Processing Time: 1–2 Business Days.
- Transit Time: 3–4 Business Days.
Delivery estimates may vary due to factors outside of our control, including:
- Carrier delays.
- Severe weathe.r conditions
- Public holidays.
- High shipping volumes.
- Unexpected transportation issues.
Shipping Charges
Aura Stuff charges a standard flat-rate shipping fee of USD 35.00 per order for all shipments within the United States.
Any applicable shipping charges will be displayed during checkout before payment is completed. Customers will have the opportunity to review the total order cost, including shipping fees, before placing their order.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking details, when available.
Please allow approximately 24–48 hours for the tracking information to become active after your package has been handed over to the shipping carrier or courier.
Customers can use the provided tracking information to monitor the delivery status of their order.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout. Please carefully review the following information before placing your order:
- Full Name.
- Shipping Address.
- Apartment or Unit Number (if applicable).
- Contact Details.
Aura Stuff is not responsible for delays, failed deliveries, lost packages, or additional shipping charges resulting from incorrect or incomplete information provided by the customer.
Delayed Deliveries
We work to ensure orders arrive within the estimated delivery timeframe. However, delivery dates are estimates and are not guaranteed, as shipping delays may occur due to circumstances beyond our control.
If your order is significantly delayed, please contact us at:
Our team will review your shipment details and assist where possible.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.
Please provide:
- Order Number
- Description of the Issue
- Photos of the damaged package or items (if applicable)
We will review the situation and work with you to determine the appropriate next steps.
Local Pickup & In-Person Shopping
Aura Stuff operates exclusively as an online store.
We do not offer:
- In-person shopping
- Warehouse visits local pickup
- Store pickup services All orders are shipped directly to the delivery address provided during checkout.
Business Information
Business Name: Aura Stuff
Physical Mailing Address 69 Enclosure
Nutley, New Jersey 07110
United States
Business Hours Monday – Friday
9:00 AM – 5:00 PM (GMT-7.00)
Business Email